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We offer returns and exchanges, as we want you to be happy with your purchases.

Requests for return must be made within 10 days of receiving your order. If 10 days have gone by since you received your order, unfortunately we can’t honor any requests nor offer you a refund or exchange.

Returns will only be accepted if items are unworn, with the original tags attached and in the condition that they were received. It must also be in the original packaging.

To complete your return, we also require a receipt or proof of purchase.


If you registered an email with us when you made a purchase online or in-store, please click here to start a return.

If you made an in-store purchase and did not provide an email, please click here to start a return.

You can always check the status of your returns in your account here.


For any questions or help regarding starting a return, please reach out at info@theguild.global or (773)-556-6440